The Rights of the Individual

Enquiries and Complaints Hotline

If you have experienced discrimination against your sexual orientation or gender identity in Hong Kong, or if you want some information on the subject - the Gender Identity and Sexual Orientation Unit's staff are pleased to hear from you or your representative. The hotline number is 2810-3205. Incoming calls during office hours will be received by the staff of the Unit.

Monday to Friday : 8:45 am – 6:00 pm
Saturday, Sunday and Public Holidays : Closed

Outside office hours, you may leave us your message and contact telephone number. Our staff will contact you on the next working day.

Enquiries and complaints may also be sent to us by fax: 2523-0565, email: or by post: Gender Identity and Sexual Orientation Unit, 13/F, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong.

You may also submit your complaint using our standard Complaint Form.

You may refer to our Guide to Complaint Procedure to know more about the procedures for handling the complaints