The Rights of the Individual

Complaint Statistics relating to Sexual Orientation and Gender Identity

(for the period 1 July 2006 – 30 June 2007)


1. Number of Complaints

Complaints Received 21
Complaints carried forward from last year --
Total no. of complaints handled 21**

** Included 19 complaints about the decision of BA in respect of a TV programme concerning matters relating to homosexuality received in January and February 2007.


2. Status and Results of Complaints Handled
(as at 30 June 2007)

Awaiting Complainants to
Substantiate the Cases
--
Complaints Being Handled --
Not Pursuable -- Complainants did not want to continue --
Lack in Substance 2
No response from complainants --
No response from respondents --
Others --
Completed 19***
Total 21

*** BA has replied directly to 7 complainants and the Unit has relayed BA's response to the remaining 12 complainants. The Unit has not received any follow-up request from the complainants to date.


3. Classification of Complaints Completed / Not Pursuable

Nature No. of Complaints
Government Departments / Public Bodies 19
Goods / Facilities / Services --
Recruitment / Employment --
Education --
Offensive Behaviors (verbally or in written format) 1
Media 1
Accommodation / Building Management --
Others --
Total 21