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The Government received a total of 494 requests for information under the Code on Access to Information in the second quarter of 2010, a spokesman for the Constitutional and Mainland Affairs Bureau said today (September 6).
The total number of requests received since the introduction of the Code in March 1995 and up to the end of June 2010 amounted to 29,279. Of these, 1,587 requests were subsequently withdrawn by the requestors, 1,165 requests covered cases in which the bureaux/departments concerned did not hold the requested information and 53 requests were still being processed by bureaux and departments.
Among the 26,474 requests which covered information held by bureaux/departments and which the bureaux/departments responded to, 25,851 requests (98%) were met, either in full (25,246 requests) or in part (605 requests); 623 requests (2%) were refused.
Any member of the public who is dissatisfied with the response of a bureau/department under the Code may request that the matter be reviewed. He/she may also lodge a complaint with The Ombudsman.
In the second quarter of 2010, The Ombudsman received seven complaints relating to requests for information.
The Ombudsman completed investigation of 12 complaint cases in this quarter. Of these 12 completed cases, 11 were settled by rendering assistance and clarification to the complainants. Separately, The Ombudsman decided not to pursue one complaint having considered the circumstances of the case. As at June 30, 2010, The Ombudsman was still investigating 12 complaint cases.
"The statistics show that government bureaux and departments have been complying with the Code to the general satisfaction of members of the public," the spokesman said.
Ends/Monday, September 6, 2010
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