The Rights of the Individual - Enquiries and Complaints Hotline

Equal Opportunities

Complaint Statistics relating to Sexual Orientation and Gender Identity

(for the period 7 July 2005 – 30 June 2006)

1. Number of Complaints

Complaints Received	5*
Complaints carried forward from last year	--
Total no. of complaints handled	5

*One complaint was jointly lodged by 327 individuals.

2. Status and Results of Complaints Handled
(as at 30 June 2006)

Awaiting Complainants to Substantiate the Cases	--
Complaints Being Handled	--
Not Pursuable	4	Complainants did not want to continue	--
		Lack in Substance	3
		No response from complainants	--
		No response from respondents	--
		Others	1**
Completed	1
Total	5

** The complainant failed to identify the complainee and the complaint was considered "not pursuable". The Unit later sought clarification from a government department. The complainant satisfied after clarification with the department and the follow up actions were completed.

3. Classification of Complaints Completed / Not Pursuable

Nature	No. of Complaints
Government Departments / Public Bodies	--
Goods / Facilities / Services	1
Recruitment / Employment	--
Education	--
Offensive Behaviors (verbally or in written format)	3
Media	1
Accommodation / Building Management	--
Others	--
Total	5

The Rights of the Individual - hotline_resultser

Equal Opportunities

Complaint Statistics relating to Sexual Orientation and Gender Identity