Gender
Identity and Sexual Orientation Unit Statistics of Enquiries and Complaints
Hotline
(for the period 1 July 2006 – 30 June 2007)
1. Number
of Enquiries / Views
Within the Unit's purview
Beyond
the Unit' s purview
Total
Enquiries
121
11
132
Views
4 883*
3
4
886
Total
5
004
14
5
018
* Included 1 571 emails requesting the Government
to legislate against discrimination on the ground of sexual orientation sent by
a campaign organization in September 2006; 1 339 emails against decision of Broadcasting
Authority (BA) in respect of a TV programme concerning matters relating to homosexuality
sent by a campaign organization in February 2007; and 1 901 views received since
February 2007 supporting the BA's decision.
2. Number of Complaints
Complaints Received
21
Complaints carried
forward from last year
--
Total
no. of complaints handled
21**
** Included 19 complaints about the decision
of BA in respect of a TV programme concerning matters relating to homosexuality
received in January and February 2007.
3. Status and Results of Complaints
Handled
Awaiting
Complainants to Substantiate the Cases
--
Complaints
Being Handled
--
Not
Pursuable
--
Complainants
did not want to continue
--
Lack
in Substance
2
No response
from complainants
--
No response
from respondents
--
Others
--
Conciliated
19***
Conciliation
Not Successful
--
Total
21
*** BA has replied directly to 7 complainants and the Unit has relayed
BA's response to the remaining 12 complainants. The Unit has not received any
follow-up request from the complainants to date.
4. Classification
of Complaints Handled
Nature
No. of Complaints
Government
Departments / Public Bodies
19
Goods / Facilities
/ Services
--
Recruitment / Employment
--
Education
--
Offensive Behaviors
(verbally or in written format)